Contact Us

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at Eternallitecandles@gmail.com

You can always contact us for any return question at Eternallitecandles@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive a broken candle, so that we can evaluate the issue and make it right.

Exchanges